Ropa de dormir Adriana Arango S.A.S, a company dedicated to the manufacture and commercial distribution identified with Nit 900284436-0, as responsible and / or in charge of the processing of personal data, has adopted its Personal Data Treatment Policy, expressed in the following terms:
GLOSSARY:
• Authorization: prior, express and informed consent of the owner to carry out the processing of personal data.
• Database: organized set of personal data that is subject to treatment.
• Personal data: any information linked or that may be associated with one or more specific or determinable natural persons.
• Sensitive data: that which affects the privacy of the owner or whose improper use may generate discrimination.
• Responsible for the treatment: natural or legal person, public or private, that by itself or in association with others, carries out the processing of personal data on behalf of the person responsible for the treatment.
• Responsible for the treatment: natural or legal person, public or private, that by itself or in association with others, decides on the database and / or the treatment of the data.
• Owner: natural person whose personal data is subject to treatment.
• Treatment: any operation or set of operations on personal data, such as the collection, storage, use, circulation or deletion.
Sleepwear Adriana Arango S.A.S. respects and promotes the Universal Declaration of Human Rights and, therefore, incorporates into this Policy, Articles 12 and 19 of said Declaration. Article 12: “No one shall be the object of arbitrary interference in his private life, his family, his home or his correspondence, nor of attacks on his honor or reputation. Everyone has the right to the protection of the law against such interference or attacks ”. Article 19: “Every individual has the right to freedom of opinion and expression; This right includes the right not to be disturbed because of their opinions, to investigate and receive information and opinions, and to disseminate them, without limitation of borders, by any means of expression ”.
SLEEPWEAR ADRIANA ARANGO RESPECTS THE RIGHT TO PRIVACY AND PRIVACY
The Sleepwear Policy Adriana Arango S.A.S. is to comply with the legislation related to the subject. In this sense, the information provided by our clients, partners, employees and other people generates on our part all our respect and commitment. The Global Internet Privacy Policy describes how Ropa de Dormir Adriana Arango S.A.S protects your privacy when you obtain personal information on its Internet sites. In this sense, Ropa de Dormir Adriana Arango S.A.S will seek due protection of the rights of the users of its website, in terms of privacy and use of the data provided by the users themselves. The term "personal information" used in this Policy means information that identifies you personally, either individually or in conjunction with other information that we hold.
This policy is an integral part of the document of conditions of use of the website, which are published on the site www.adrianaarango.com. We ask the visitor and user of this website to read carefully this privacy policy and the conditions of use of the website before starting to explore or use it. If the visitor or user does not agree with any provision of this policy or with any of the conditions of use of the site www.adrianaarango.com, please refrain from using it.
GENERAL FEATURES
The following are the general aspects that guide the privacy policy of the website: www.adrianaarango.com
a) This website, its information, contents and services incorporated in it are public knowledge, therefore the full acceptance of this privacy policy is a mandatory and indispensable condition for the user to use them.
b) The acceptance of this privacy policy by the user of this website will take place when any of the following events occurs:
i) Provision of data in the registration forms of the website.
ii) The use of the mechanisms of acceptance, security and access to the website established by Ropa de Dormir Adriana Arango S.A.S.
iii) The consultation of any content incorporated in the website.
iv) The use of any of the services available on the website.
c) The user of the website agrees to know, abide by and comply with all national and international laws, regulations and uses related to their obligations and duties under this privacy policy.
Authorization: By using the Adriana Arango SAS Sleepwear Internet site, or by providing personal information, you are authorizing us to obtain, use and disclose your personal information in the manner described in this Policy and in accordance with the Privacy Statements of the applicable website or country.
SECURITY OF PERSONAL INFORMATION
Your personal information will generally be stored in the databases of Ropa de Dormir Adriana Arango S.A.S. or in the databases maintained by our service providers. Maintains reasonable safeguards to ensure the confidentiality, security, and integrity of your personal information. Sleepwear Adriana Arango S.A.S is committed to protecting all the information stored in its databases through protocols, tools and mechanisms reasonably accepted in the industry, with the aim of preventing its unauthorized use by third parties. The equipment for storing this information is located in safe places, physically protected and with restricted access. Ropa de Dormir Adriana Arango S.A.S is not responsible for any consequence derived from the improper, illegal and fraudulent entry to its databases, from any technical failure in its information storage systems or the theft of its information storage equipment.
Ropa de Dormir Adriana Arango S.A.S recognizes and accepts that no transmission of information through the internet is absolutely secure; however, it will implement all the security protocols, tools and mechanisms reasonably accepted by the industry for the protection of the information during its transmission. Likewise, it expects its interlocutors to implement their own protocols, tools and security mechanisms on their computers and private networks for the transmission of information through the Internet.
CHANGES TO THIS POLICY OR OUR PRIVACY STATEMENTS
Ropa de dormir Adriana Arango S.A.S. reserves the right to update or modify this Policy at any time and without prior notice, by posting the revised version of it on our Internet sites. We also reserve the right to update or modify our
Statements on privacy of the website or country by publishing the modified statement on the corresponding Internet site of Ropa de Dormir Adriana Arango S.A.S.
If this Policy or any statement on privacy is modified, the modification will only apply to the personal information that we obtain after publishing the Policy or modified statement on the corresponding website.
Right of access and correction You have the right to review and modify any personal information stored in our system. If you consider that this information is outdated or incorrect, you can contact us by request made via email to info@adrianaarango.com or by calling the Customer Service line (4) 4482759, who will be in charge of forwarding it to the Official Protection of Personal Data of the company, who is in charge of responding to requests related to the right of access and correction. Said request will be presented within the same guidelines for the attention of requests and claims established in this policy.
USE OF COOKIES
Cookies are small information files that allow us to compare and understand how our users navigate through our website and, in this way, improve and personalize the shopping experience.
REGISTRATION INFORMATION
A. Collection, access and use of information
The following are the guidelines of our privacy policy regarding the collection, access and use of the registration information provided by the user through the website www.adrianaarango.com
a) The data or personal or general information that Ropa de Dormir Adriana Arango S.A.S collects from the users of its website, will be used exclusively to fulfill the purposes of its website and its use is established in this privacy policy.
b) The user of the website, with the acceptance of this privacy policy, empowers and expressly authorizes Sleepwear Adriana Arango S.A.S. to carry out an automated treatment of all the personal and general data provided, also authorizes it to use them in accordance with what is expressed in this privacy policy.
c) The registration information that is requested from the user is the minimum to comply with the legal regulations in force in Colombia and international uses on privacy and data protection on the Internet, such as the OECD Privacy Guidelines (www.oecd.org ).
d) In the registration process, the user will be warned with an asterisk (*) which information must be provided obligatorily and which is optional.
e) The user of this website expressly authorizes Ropa de Dormir Adriana Arango S.A.S to automatically process the information requested in order to provide an efficient and personalized service. The user, for this same purpose, expressly authorizes Sleepwear Adriana Arango SAS to disclose, assign or transfer their personal data and the information provided on this website, to other entities, organizations, companies linked or associated with Sleepwear Adriana Arango SAS
f) The registration information, in no case or circumstance, will be shared with third parties, except with other entities, organizations, companies linked or associated with Ropa de Dormir Adriana Arango S.A.S
g) Sleepwear Adriana Arango S.A.S. You may also, at any time, conduct user surveys to internally evaluate website traffic and the quality of the online services it offers.
j) Sleepwear Adriana Arango S.A.S. It will not send the user's e-mail or electronic address information that has not been requested, except for information or news that relate to the services and / or products of Ropa de Dormir Adriana Arango S.A.S
To this extent, Sleepwear Adriana Arango SAS will only process the data stored for the exercise and development of activities related to its corporate purpose and the administrative development of the company, especially for billing purposes, to comply with the tax requirements at the time to make a sale, to contact the company for the own and exclusive purposes of the contractual and commercial relationship that has been initiated between the parties when the relationship begins with a legal person, to corroborate the references and reputation of whoever is linked to Through this form in case of installment sales, to perform customer behavior analytics processes in order to define consumption habits with the aim of improving the customer experience with the Sleepwear brand Adriana Arango SAS
B. Obligations and duties of the user
The following are the obligations, duties, minimum practices and warnings that should guide the behavior of the user in accordance with this privacy policy:
a) The user agrees to provide Ropa de Dormir Adriana Arango S.A.S true, accurate, updated and complete information about himself, as indicated in the registration form. Additionally, the user agrees to collaborate with Ropa de Dormir Adriana Arango S.A.S., to keep this information updated and complete.
b) Sleepwear Adriana Arango S.A.S reserves the right to withdraw, without prior notification to the user, any information that is disclosed on the website and that it considers harmful or detrimental to its interests or the interests of third parties.
ºc) When the user provides any information to Ropa de Dormir Adriana Arango S.A.S, the same user must take precautionary measures to avoid the loss or inappropriate use of said information. In case of not taking such measures, Ropa de Dormir Adriana Arango S.A.S. It will not be responsible for the use that third parties may make of information that is unduly secured and protected by the user.
d) The user will not collect or disclose the personal data or information of other users of the website of Ropa de Dormir Adriana Arango S.A.S. and that it is disclosed through it or that it rests in the information systems of Ropa de Dormir Adriana Arango S.A.S
e) The user will not publish on other websites or through any means, the personal data or information of the other users of the website of Ropa de Dormir Adriana Arango S.A.S. and that it is disclosed through it or that it rests in the information systems of Ropa de Dormir Adriana Arango S.A.S.
f) The provision of false information or the omission of any obligation or duty of the user established in this privacy policy, gives the right to Sleepwear Adriana Arango SAS to automatically terminate, without prior notice and definitively, the provision of user services.
C. Rights of the owner of personal data
In accordance with Article 8 of Law 1581 of 2012, the natural person whose personal data is subject to treatment (owner), will have the following rights:
a) Know, update and rectify your personal data in front of those responsible or in charge of the treatment. This right may be exercised, among others, against partial, inaccurate, incomplete or fractioned data, which are misleading, or those whose treatment is expressly prohibited or has not been authorized.
b) Request proof of the authorization granted to the person responsible for the treatment, except when expressly excepted as a requirement for the treatment, in accordance with the provisions of Article 10 of this Law.
c) Be informed by the person in charge or in charge of the treatment, upon request, regarding the use that has been given to your personal data.
d) Present before the Superintendency of Industry and Commerce complaints for infractions to the provisions of this Law and the other regulations that modify, add or complement it; e) Revoke the authorization and / or request the deletion of the data when the principles, rights and constitutional and legal guarantees are not respected in the treatment. The revocation and / or deletion will proceed when the Superintendency of Industry and Commerce has determined that in the treatment the person in charge or in charge has incurred in conduct contrary to this Law and the Constitution.
f) Free access to your personal data that have been processed. In accordance with Article 9 of Law 1581 of 2012, without prejudice to the exceptions provided for in the law, data processing requires the prior and informed authorization of the owner, which must be obtained by any means that may be subject to for later consultation.
ATTENTION OF REQUESTS AND CLAIMS
For the management of requests, claims and complaints or for the exercise of their rights, the Holder of personal data may contact Adriana Arango SAS Sleepwear at the email info@adrianaarango.com or call the customer service line (4 ) 448 2759 Sleepwear Adriana Arango SAS will respond to the petitioner within the terms established by Law 1581 of 2012 for the case of petitions and claims, respectively; For this purpose, the request must contain all the necessary data applicable to the right to request to guarantee a timely and effective response, and contain a clear and precise description of the personal data with respect to which the owner seeks to exercise any of their rights. Any request, to be processed, must be submitted by the owner of the data or by their legal representative; therefore, Ropa de Dormir Adriana Arango S.A.S has the right to verify the identity of the petitioner by any means. Regardless of the mechanism used to file petitions, claims and complaints, these will be dealt with within a maximum term of ten (10) business days from the date of receipt. When it is not possible to attend the query within said term, the interested party will be informed before its expiration, stating the reasons for the delay and indicating the date on which the query will be attended, which in no case may exceed five (5) business days following the expiration of the first term. Requests for updating, correction, rectification or deletion of the data will be answered within the following fifteen (15) business days, counted from the day following the date of receipt. When it is not possible to attend them within said term, the interested party will be informed before the expiration of the aforementioned term, the reasons for the delay and the date on which their claim will be attended, which in no case may exceed eight (8) business days following the expiration of the first term
INCORPORATION BY REFERRAL
The visitor and user of the website www.adrianaarango.com are advised that according to article 44 of Law 527 of 1999, modified by National Decree 019 of 2012. This privacy policy is an integral part of the conditions of use of this website and is incorporated by reference to them. This privacy policy and its terms will be legally valid as if they had been incorporated in their entirety, in the text of the conditions of use of this website.
In this way, with the present acceptance, the Holder declares that he knows and accepts this Policy for the Treatment of Personal Data and authorizes Ropa de Dormir Adriana Arango SAS, freely, previously, voluntarily, expressly and duly informed, to carry out the treatment of your personal data in accordance with this Policy for the Treatment of Personal Data during the time that Ropa de Dormir Adriana Arango SAS develop your business and service activities. The Holder declares that the non-request for the deletion of his personal data after the notification of a new version of this Policy, constitutes the acceptance of it.
VALIDITY
This policy for the processing of personal data applies as of October 1, 2016 and will have an indefinite duration. The databases in which the personal data rest will have a validity equal to the period in which the purpose or purposes of the treatment are maintained in each database.